CSS Corp Walkin For Freshers Graduate 25th To 29th January 2016 - Apply Now

Company :  CSS Corp

About Company :  CSS Corp is a global technology services company supporting enterprise and consumer products, deploying networks and managing IT infrastructure (stand alone, cloud or mobile enabled). We partner with many of the Fortune 1000 companies to help realize their strategic business outcomes and be future-ready. Our expertise and in-depth understanding of the enterprise & consumer tech support space, along with proven pedigree in Remote Infrastructure Management Services (RIMS), helps enhance IT availability and business efficiency, to more than 140 customers worldwide. Our R&D arm, CSS Corp Innovation Labs designs and develops products and IP, creates platforms and solutions to accelerate IT transformation and enable faster go to market for customers.

Job Role/Designation :  Customer Support Representative

Qualification : Any Graduate

Experience Required : 0 - 3 Years

Job Description :
  • Excellent Communication - for voice, email & chat support.
  • Should to work in US, UK time zones (24/7 environment including rotational night shifts).
  • Should be able to communicate effectively.
  • Should possess good telephone and email etiquette.
Desired Candidate Profile :
  • The Customer support representative will be responsible for identifying the issue with the customers and Routing them to the available engineer, when necessary.
  • They will act as the first point of contact before the customer reached the TAC.
  • Their job will also involve creation of licenses and support accounts to the clients worldwide.
  • The team will also ensure customer satisfaction / experience is and stays a priority Manage high.
  • They will create, manage tickets for the issues.
  • That the customer contacts.
  • Visibility exceptions and can work with cross - functional teams to provide best solutions.  
Documents Required :
  • 2 Passport size photographs
  • One Photo ID Proof
  • Updated Resume
Salary Offered :  Best In The Industry

Job location :  Chennai

Official  Website : www.csscorp.com

Apply Mode :  Walk-in

Walk-in Time : 11:00 AM To 07:30 PM

Walk-in Date : 25th To 29th January 2016

Walk-in Venue Details :
CSS Corp, Ambit IT Park,
32 A & B, Ambattur Industrial Estate,
Opp to Prince Info Park. Chennai,

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